Establishment & Control of Documents and Records

Course Title Establishment & Control of Documents and Records
Date 8 – 9 September 2026
Time 9:00 AM – 5:00 PM
Venue Starlink Hotel, Sibu
Fee RM 1,700 per pax
Claimable HRD Corp Claimable Course
Methodology Interactive session, discussion, exercises, knowledge sharing, Group Discussion and
Assessment.

Course Overview

Section Description
Introduction Effective Document and Records Control is vital for protecting organizational assets, ensuring regulatory compliance, and supporting informed decision-making. By implementing a structured framework aligned with ISO 9001 and industry regulations, businesses mitigate risks related to legal liability, data loss, and operational inconsistencies. This discipline serves as the backbone for maintaining integrity and safety across all business activities.
Target Audience Management Representative, Managers, Document Control Manager, Document Controller, Compliance Officers, QA Professionals and those who will be involved in the control of documents and records.
Course Objectives Designed to equip participants with the skills to design, implement, and maintain a bulletproof document control and records management system that ensures ISO, regulatory compliance, data integrity, and operational efficiency.

Key Learning Areas

Module Topic  
Module 1 Introduction to Documents and Records  
Module 2 Document and Records Management  
Module 3 ISO Documentation Structure  
Module 4 Documentation Framework  
Module 5 Establishing Document and Control System  
Module 6 Document Changes and Version Control  
Module 7 Records Management and Control  

Key Benefits

Benefit Description
Master Document Control Learn the foundational principles of designing and implementing a robust document and records management system
Ensure ISO Compliance Align organizational processes with ISO 9001 requirements, specifically focusing on Clause 7.5 for documented information
Mitigate Operational Risks Minimize legal liabilities, data loss, and operational inconsistencies caused by uncontrolled documents.
Streamline Version Control Implement efficient change request procedures (DCN/DCR), review workflows, and precise version numbering systems.
Optimize Record Retention Establish clear policies for identifying, classifying, indexing, storing, archiving, and disposing of corporate records.

Jul 31,2026